#Crete telephone #557

Internet in Crete, Telecoms, Your Computer issues

This topic contains 6 replies, has 4 voices, and was last updated by  barbary_coaster 23rd June 2014 at 7:50 am.

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  • #45317

    admin
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        Hello – Here is a new one on me:

        On Crete, the House phone rings before 3pm … pick up and nothing but silence, then a few seconds later a female voice in English says "thank you", beep tone and the call is over. What was the missing message, I wondered? Was it one of those spot checks by a government authority?

        Any ideas on the origin of this call?

        I can tell you what it was not..
        – it wasn’t part of the Visa emergency help for lost cards in Europe .. 888-557-4446 .. ooh sorry anyway that is for Bulgaria
        –  it wasn’t 0843 557 3476 the  EON Customer Services in UK … the company name"Eon" is named after the Greek word ‘aeon’ which means ‘eternity’
        – it probably wasn’t a Lenovo hotline number for worldwide support because I don’t use Lenovo products

        All my bills are up to date … so what the heck was it?

        I don’t like new mysterious calls.
        The PS to this post is the female voice saying thank you was very seductive perhaps a Greek or from another place in Eastern Europe.
        Just how many ways are there of saying: "thank you".
        Try it .. no one is listening.

        Anyway the mystery still stands.
        Do I wait for a second call? I will post an update if this happens.
        In the meantime. Help!

        Gerald

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        #45580

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            Today again. Same, same except the first time, the "thank you" in English is now replaced by a "bye bye".

            Gerald

            #45764

            barbary_coaster
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                Gerald
                Its almost certainly "blanket cold calling"

                Many large companies use an automated telephone calling system called ACE (Automated Calling Equipment). The system can call 200 numbers at a time, but there may be only 100 operators available to answer the calls. This is termed as ‘blanket calling’ as it sets out to elicit a high response rate.

                A consequence of this is that your phone may ring and there will be nobody at the other end! Some systems are set up to say "goodbye" etc., as they hang up, others are silent.

                It is regulated in the UK to a certain extent, but elsewhere there is little regulation.

                Bob

                #45888

                admin
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                    Phew!
                    Thanks Bob. 
                    I discounted those types of calls simply because this was the first time I have received them in this manner.
                    It seems to me that if we pick up the phone or if we don’t, we are still damned.
                    Doesn’t Greece have the same as elsewhere where my number can be set up by the telephone company to block such calls?

                    Cheers

                    Gerald
                    PS – Love your Signature after your post – in keeping with the times – great stuff

                    #45971

                    TFC
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                        When I recently changed my contract with OTE I was given the option of calls of this nature being blocked. It was explained that EU regulations required that customers are given the option of refusing these calls. Needless to say I accepted this option.

                        #46025

                        Kefalas
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                            I suspect you are referring to "Anonymous Call Rejection" or "ACR".

                            #46070

                            barbary_coaster
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                                6875707766666F664377666F76702D6D6677030 wrote: When I recently changed my contract with OTE I was given the option of calls of this nature being blocked.  It was explained that EU regulations required that customers are given the option of refusing these calls.  Needless to say I accepted this option.

                                I think you are referring to the option to block "number withheld" calls, which is also available in the UK.

                                Unfortunately its not that simple – first of all, many of the sales companies involved get round this blocking by providing a number, either an 08xx number which goes back to a recording, or a "phantom" number which does not actually exist.
                                This means that the call still gets through to your phone.

                                In addition, a lot of folks use alternative networks to make cheaper calls – phone cards being one example. Many calls over these alternative networks show up as "number withheld", which means that these genuine calls would be blocked.

                                Unfortunately there is no simple answer to this problem of unwanted calls.
                                Bob

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