Have you received a UK Life Certificate Demand

Forums Living In Crete Pensions and #Retirement Living Have you received a UK Life Certificate Demand

Pensions and #Retirement Living

This topic contains 7 replies, has 6 voices, and was last updated by  admin 13th March 2016 at 9:45 am.

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  • #47497

    admin
    Keymaster
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        • Practcally Cretan
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        It seems many of us abroad receiving pensions from the DWP International Pensions Centre in Newcastle have received a demand to complete a Life Certificate form. Many complied and returned the form using the original envelope as required via normal mail, only for a number to receive a subsequent, damning "final" notice that pensions may be forever cancelled if no reply is received by a certain date. This action as a result of bad administration and working inefficiencies at DWP when pensioners did everything correctly.

        Prior to starting a possible petition against IPO Newcastle and Government policy, this poll is simply intended to find out just how many of us living abroad have been affected by these Life Cert demands.

        If you wish to elaborate on your situation, please as usual write a post. If you are not a member, guests can vote. A guest can add a comment after becoming a member. It is easy to join and is free.

        I would appreciate cooperation and we will link this with other expat communities around Europe as well.

        As a secondary comment you should be aware that the closure of many tax offices around the country will make life even more difficult in the coming years. As if HMRC does not have a bad enough reputation for service now before 1000’s lose their jobs. Process of closures.

        What does the UK Government do for us these days apart from so-called protecting us? In my opinion sweet FA.

        Gerald

        PS: In the Poll Question, ‘RQ’ means request.

        PPS: There is a reason we are having these requests. It is that British Consulates are no longer performing support functions for citizens only for UK companies, except in emergencies. Meaning: the reason we have to prove we are still alive and should get pension payments is because it appears Consulates no longer are required to inform back home departments when someone snuffs it. That link seems broken. Staff at consulates have been cut and work time of those remaining is allocated to making money for companies and their shareholders.
        How do I know this? Straight from the horse’s mouth. Watch this space for more to come….

        Compare hotel prices and find the best deal - HotelsCombined.com

        #47948

        Kefalas
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            I’m not old enough for a state pension so I assume that you don’t need me to vote! (Obviously it would be a "no" vote.) :)

            #48113

            Peebee
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                Wifey had her state pension stopped a couple of years ago because the form was never received here. A quick phone call to DWP resulted in a new form being sent and pension payments immediately resumed.
                Another was sent this year which was authorised by those nice ladies in the KEP office, totally free of charge.
                Only applies to state pension, her Civil Service one gets paid automatically until they are notified that the recipient is deceased.

                #48206

                umaremasu in Crete
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                    We had no problem with the state pension life certs, as amongst the approved people was pharmacist, and our local pharmacist who knows me quite well was pleased to oblige. However we also have these damned life cert things to fill in for local government private pensions. As they do not have pharmacists as approved signers (and we checked with the County Council pensions director), it was a trip to our lawyer, who is happy to do it at no charge! But means a trip into Reth.

                    #48271

                    Ian
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                        Yes I received one on the very date that I had a fright seeing my bank account had not been credited with my pension as usual. A quick call to DWP IPC got my pension reinstated but not until the following week! Cert was signed by Piraeus bank manager Vamos, no problem- he was used to it !

                        Took the opportunity to berate DWP for stupidly assuming the post always gets through and that they should send follow up letters in cases like this.

                        I’ve noticed that it is usually the important DWP and HMRC letters that go astray- again usually the replies to those where I send questions in letters by registered post and they fail to do me the courtesy of a like response.

                        FINAL QUESTION- is nobody out there bothered about a BREXIT happening?
                        As a pensioner I would have to vote to stay in if I felt that my UK pension rights were not going to be protected. Same with UK health care provisions -questions to the UK departments and MP remain unanswered as usual.

                        Any comments?

                        Ian

                        #48312

                        altohb
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                            OT, but yes, I’m extremely bothered by the possibility of Brexit and the implications for pensioners as well as the wider issues of not being citizens of an EU state and what that means for our rights of residence here.

                            See http://www.nationnews.com/nationnews/news/77453/uk-expats-register-vote-eu-referendum for information about registering to vote if you are so entitled – ie if you have not lived abroad for more than 15 years.

                            #48340

                            Peebee
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                                I can’t see the Greeks kicking out any Brits if UK votes out.
                                We bring an awful lot of currency and trade for businesses here.
                                There are people living here from non-EU countries, they haven’t been asked to leave.

                                #48359

                                admin
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                                    In a recent call to DWP in UK, I addressed the question of why it takes so long to get mail physically ‘out’ when a front line representative in a call says they will mail the requested document off immediately. Then I asked for the definition of ‘immediately’.

                                    I was flabbergasted to find out that it can take up to 8-10 days for physical mail to be actually ‘mailed’. That length of time they said could be because of public holidays such as Easter and Christmas intervening. "Yeh?" what about if the number of working staff who have to print off the document is increased? And revert to a manual system and reinstate office boys and give ’em roller skates.

                                    There you go. Get that sorted and probably the resulting overall efficiency will be a good 10%. That is right after you have trained up a) what office boys have to do, and b) further train them how to use skates. Er sorry, on second thoughts there may be a blip through increased costs for training but then year on year efficiency may well exceed 10%.

                                    It all needs a bit of creative thinking. Any one got three pennies worth to throw in?

                                    What ho jeeves… just another day in dealing with DWP.

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