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7th June 2020 at 1:20 pm #91993adminKeymasterMember since: 1st January 2005
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- Practcally Cretan
Are your Jet2 flights still operating?
Due to the ongoing uncertainty caused by the coronavirus (COVID-19) pandemic, Jet2.com says it decided to recommence their flights from July 1st, 2020. If you’re travelling before this date, unfortunately, your booking will be affected as Jet2.com flights won’t be operating.
Jet2.com says it is contacting all affected customers about their options, including how to amend bookings to a later date. So if you were due to travel before 1 July 2020, they will be in touch. They say they know just how much a well-deserved getaway means to you and how much it gives you something to look forward to, particularly during difficult times such as these.
Jet2.com is continuing to operate a fully-staffed call centre but the number of calls they’re currently receiving is unprecedented and more than they can handle. Therefore, they are proactively contacting all affected customers in departure date order, which they think is the fairest way. They ask that you please be patient with them as they do this and remember that they’ll get in touch with you.
If you’re due to travel after 30 June 2020, your booking is currently unaffected and there’s no need to contact Jet2.com, as your flight will operate as normal.
Are your flights still operating?
My flight’s been cancelled – what are my options?
Due to the ongoing uncertainty caused by the coronavirus (COVID-19) pandemic, Jet2.com decided to recommence their flights on 1 July 2020. If you’re travelling before this date, unfortunately, your booking will be affected as their flights won’t be operating.
We know how much you were looking forward to a well-deserved break. So, if you were due to travel before 1 July 2020, you have several options to choose from:
• If your flights are no longer going ahead due to the coronavirus (COVID-19) outbreak, the airline says that you can amend your booking to a later departure date without paying an admin fee. To amend your booking all you need to do is log in to Manage My Booking, click on ‘change flights’ before midnight on 14 June 2020 – we’ve extended the date due to popular demand! So join thousands of others and change your flights today.
• Want a getaway to look forward to but haven’t decided on the details just yet? You can request a refund credit note to use to rearrange your plans! All you need to do is log in to Manage My Booking, https://www.jet2.com/en/loginclick on ‘cancel flights’ before midnight on 14 June 2020 and you’ll be given a refund credit note to rearrange your flights within six months of receiving it.
• If neither of the above work for you, and you’d prefer a refund for the total cost of your booking, please wait for Jet2 to get in touch with further details. They are proactively contacting all affected customers in departure date order, which they think is the fairest way – please be patient with us as we do this.
You’ve cancelled or delayed my flight due to the coronavirus (COVID-19) situation, am I entitled to any compensation?
Jet2 says its staff are working extremely hard to deal with the unprecedented situation arising from the COVID-19 outbreak in Europe and ensure that affected customers receive all appropriate support and assistance. However, in line with the advice from the UK Civil Aviation Authority, delays and/or cancellations arising from circumstances relating to COVID-19 will be treated as extraordinary circumstances and therefore not eligible for compensation under Regulation EC261/2004. https://www.flight-delayed.co.uk/regulation-ec-no-2612004
What can I do to protect myself and prevent the spread of the disease?
BritsinCrete recommends that you follow the advice of the appropriate authorities:
The Question of ‘to wear, or not to wear’ a Facemask?
Should I wear a facemask on the aircraft or in the destination I’m travelling to?
Public Health England (PHE) advises against using masks outside clinical settings. PHE state that If you’re fit and well, with no symptoms, there’s no evidence that wearing facemasks as a general prevention measure is helpful.
BritsinCrete notes there is a contradiction between Jet2.com’s advice and what other carriers are stating when you travel with those airlines.
Go to the britsincrete.blogspot.com to see destinations in Greece they will serve post corona virus……
Jet2 uses this page to give latest info on flights during the CV-19 period.
(Above info is accurate as of May 22, 2020.)
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