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BiC Housekeeping

This topic contains 21 replies, has 10 voices, and was last updated by  admin 13th February 2013 at 7:40 am.

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  • #42964

    Peebee
    Participant
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        • Practcally Cretan
        • ★★★★★★
        Member since: 15th September 2009

        Is anyone else having problems with this BB ? for some days now it has been totally unusable.
        We’re back to the `missing icons and all wonky’ of January last year.
        I have PM’d Gerald but nothing has come back, judging by the lack of posts it would seem others are probably having trouble.

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        #43378

        latsida
        Participant
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            • Practcally Cretan
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            Member since: 17th October 2006

            have you read your Broadcast Message from Admin yet?, maybe that will explain the problems you were experiencing.

            #43642

            Del Boy
                • Topics: 28
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                • Practcally Cretan
                • ★★★★★★
                Member since: 24th August 2007

                Mine is back to normal

                #43835

                Peebee
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                    Latsida
                    Yes I managed to read it, but this is what the forum looks like to me http://i46.tinypic.com/9gbhwz.jpg.
                    Can’t actually put a proper link in this post as you will probably appreciate if you cut and paste it to see what I am having to deal with.
                    Does the site look normal to you guys?
                    P.S. Not was experiencing, AM experiencing.

                    #43992

                    latsida
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                        • Practcally Cretan
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                        Member since: 17th October 2006

                        Hi Peebee,
                        I cannot open your link , but in answer to your question the forum is normal for me,I have a Macbook and use Safari, not that that should make any difference ;)

                        #44121

                        Peebee
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                            That is wierd, I get it looking as it should using Safari and Firefox, but with I.E. and Opera it looks like this http://i46.tinypic.com/9gbhwz.jpg

                            #44220

                            latsida
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                                now I can see it, thanks Peebee.
                                now we have the helpdesk you should be able to sort the problem out

                                #44304

                                barbary_coaster
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                                    • Practcally Cretan
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                                    The problem seems to be that the forum displays incorrectly to users of Internet Explorer.

                                    #44376

                                    Peebee
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                                        Latsida
                                        I sent Gerald a PM but still no response, I had my fill of `helpdesks’ when I was working for a living, so I can’t be ar$ed, just use FF.
                                        I can understand it possibly not being fully functional with Opera, being a less common browser, but with I.E. (the worst of the lot in my opinion) I find strange.

                                        #44435

                                        Independant
                                            • Topics: 12
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                                            • BIC Old Hand
                                            • ★★★★
                                            Member since: 26th February 2007

                                            Forum virtually unreadable for me. Have opened message from admin and logged in / out yesterday and today. No change. Gerald….HELP!!!

                                            #44490

                                            barbary_coaster
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                                                63444E4F5A4F444E4B445E2A0 wrote: Forum virtually unreadable for me. Have opened message from admin and logged in / out yesterday and today. No change. Gerald….HELP!!!

                                                Are you using Internet Explorer?

                                                #44534

                                                ammoudara
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                                                    • BIC Junior Member
                                                    • ★★★
                                                    Member since: 2nd August 2010

                                                    Here in Crete,

                                                    I/E is unusable but M/Firefox is fine

                                                    #44571

                                                    Anonymous
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                                                        • BIC 2.0 Newbie
                                                        Member since: 1st January 1970

                                                        We are experiencing some cross browser compatability issues with the forum on the new server and apologise for the inconvenience. The site does work perfectly in Chrome and Fiefox but not Internet Explorer or Opera.
                                                        We are investigating at the moment and ask you to bear with us since the changeover had to be accomplished at very short notice.
                                                        Please try using Chrome or Firefox as a stopgap until we get to the bottom of this.
                                                        The best means of getting a response to a forum problem now is to use the new Helpdesk facilty on http://www.britsincrete.net where we are online 9-5 most days and you can leave a message even if we are offline. This service is provided free of charge to assist with these teething problems.

                                                        #44603

                                                        crete4ever
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                                                            • BIC Full Member
                                                            • ★★★★★
                                                            Member since: 20th September 2010

                                                            Managed to log in with Firefox but not IE.

                                                            Ok all back to normal, except, who is Blackdog , BiC Admin?

                                                            Has Gerald sold up?

                                                            #44633

                                                            Anonymous
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                                                                • BIC 2.0 Newbie
                                                                Member since: 1st January 1970

                                                                No Gerald has not sold up and I apologise for not introducing myself. I am a retired UK law enforcement officer and IT project manager. (bit of a strange mix I know). I now live in Crete. My speciality is in Digital Forensics and IT network security and was classified as an Expert Witness to that effect by the Courts in the UK.
                                                                Gerald has kindly asked me to assist with the forum in view of the increasing number of hack attempts because of my experience.

                                                                #44655

                                                                admin
                                                                Keymaster
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                                                                    • Practcally Cretan
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                                                                    Member since: 1st January 2005

                                                                    So here we go again.

                                                                    For BritsinCrete 2012 was an "horibbulus" year!

                                                                    The fact that we had good results in searches meant we also got flagged and attracted the wrong kind of people on the Internet.

                                                                    As you are aware we run the forum on one server and the main web site on another. Both have come under incessant attack from organised hackers more than is usual in the past year.

                                                                    I have made comments recently to the effect the Internet is becoming an area of business that requires professional help. That is how Dave has become involved. Indeed, Dave (blackdog) transformed the original bic.net site into what it is today, on one of the latest content management system platforms.

                                                                    Dave’s credentials speak for themselves.

                                                                    This latest issue with the way the forum is presented on your browser is a huge question mark with IE and Opera browsers. If they are mystified what is causing this problem, please forgive us if we cannot help with all the right answers.

                                                                    People are complaining I am not responding. All this is coinciding with an attack of gout. I have not been on computer except for urgent things. Call it sods law or what you like. But rest assured we are doing our best. Dave has already worked on this during this weekend.

                                                                    Thanks for your patience and understanding.

                                                                    Gerald

                                                                    #44676

                                                                    admin
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                                                                        Latest …

                                                                        The forum should be rendering in all browsers normally now.

                                                                        Dave has had a sleepless night but has found a simple coding error, a bit like the one that made forum pages and pictures mis-align or disappear a year ago. It is one of those things that can happen, in this case when moving the website to  new host. This is what makes the Internet so frustrating.

                                                                        By a complete stroke of luck Dave found this error in a long check list process of elimination.

                                                                        If anyone is still encountering any difficulty, perhaps have your own check – list:

                                                                        – refresh web page in your browser

                                                                        – clear browser cache

                                                                        – quit browser and re-start

                                                                        – shut off computer and reboot

                                                                        – and so on

                                                                        If you still not seeing the forum the way you usually do then please contact our new help desk service, which Dave announced in an earlier post: http://www.britsincrete.co.uk/cgi-bin/bicforum/YaBB.pl?num=1359070556

                                                                        Hope, I can now go back to putting my leg up ;)

                                                                        Gerald

                                                                        #44694

                                                                        DONNY
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                                                                            • BIC Junior Member
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                                                                            Member since: 24th April 2011

                                                                            Normal service has just resumed for me GREAT

                                                                            #44709

                                                                            Anonymous
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                                                                                • BIC 2.0 Newbie
                                                                                Member since: 1st January 1970

                                                                                You’re welcome

                                                                                #44723

                                                                                YoMo2
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                                                                                    • Practcally Cretan
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                                                                                    Member since: 24th March 2011

                                                                                    I’ve had no problems, I use Firefox, except that I’m getting no topic notifications through. Nor PM notifications. Hopefully, this will be sorted out soon.

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